Simplilearn - Fake Promise About The Course

I have registered for "Master Program Data Analyst" from Simplilearn on the **th of august, on the very first call, the counselor made fake promises about the course just to get me enrolled in it.
*. He said the course is live and interactive (ALL THE MODULES), but only a few of them are live.
*. He simply mentioned that after completing each module I will be receiving (INDUSTRIAL CERTIFICATES FROM COMPANIES SUCH AS AMAZON) but I didn't.
*. He said trainers will be helping us to complete the projects, but they were not even helping us to solve my doubts. The quality of trainers are so poor, they are not capable of teaching us with proper examples and they simply deny to solve the doubts by saying they don't have time for it, they have to complete the course.
*. He also said Simplilearn also guarantees the placements and this is also not true.
Apart from that Customer support is so poor and it's not at all user-friendly.
After facing so much, I have raised a ticket for a refund but they were not addressing my concern, Simplilearn claims their so-called policy that we can get a refund only in * days after enrollment, which is not true.
So many tickets I have raised for my concern but nothing happened, It's been * months now I am taking follow-ups from them on my problems but till now I haven't got any kind of solution.
Even the higher management of Simplilearn is not taking all these issues clearly. Anand Narayanan is one of them I have also reached out to him, but instead of listening to my problems and solving them, he blocked my number. This kind of Scam is going on in Simplilearn, I just asked them to refund my money as I am not at all satisfied with their course but Simplilearn is not addressing my problem, even I have forwarded the call recording of the counselor in which he was making fake promises.