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Robu.in - Fake product mentioned as genuine

Rakesh filed complaint against Robu.in on Nov 3, 2020

I had ordered a nextion touch display on ** October. I received the package a few days after ** October. I checked the display right away and got to know it is a fake as it could not load .tft files from the official nextion editor. I have been fighting with customer care as they do no want to help me. I have been assigned more than * people from robu.in to solve but apparently they don't want to give me my refund. They keep on postponing it.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Robu.in

6

Total Complaints

5

Total Resolved

83.33%

Consumer Satisfaction

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