Ravinder Chahal filed complaint against Flipkart on Mar 15, 2020
I have ordered a Casio G-Shock watch (GWG-**** Mudmaster (G***) for Rs *****) from Flipkart.com on March *,****. The package was delivered on March *,****. When I opened the package I found it was a fake watch.
I immediately lodged a complaint with Flipkart with return request and sent them all the pictures and videos to prove my case. They told it will take ** days to investigate the issue. Everyday I was following up with Flipkart over twitter and email. Finally on *th March the return was approved and return shipment pickup was scheduled for *th March.
On the scheduled day, no one came for pick up and no one picked up my phone when I tried to know status. Next day I raised complaint on twitter again and they given new date of pickup which was **th march. But again no one came.
Later on **th March I talked to customer service again and surprisingly they said my return request in invalid and they have to cancel this request. After pushing for ** minutes one of the senior executive taken the request and asked me to wait till **th march.
On very next day **th March, I tried to reach to Flipkart from my account page but surprisingly my account is blocked and I can't reach to anyone.
This clearly shows involvement of Flipkart executives/supply chain in delivering fake products to customer.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Sir my self Prince I ordered a konicare itel mobile battery but I recieved battery backup battery so I request for return and when he came for pick he refuse to take and ask for *** Rs for accepting the product and ...
I am writing to formally lodge a complaint against Flipkart regarding their failure to replace a defective product as per their policy. I purchased an Asus TUF Gaming laptop from Flipkart for INR **,***, and despite...
I ordered a headphone from flipkart and I got defective product so I replaced it On * November I received the replacement order which was missing and literally I raise a return request **+ times and raises a compl...
I purchased an Acer Swift Go ** laptop from Flipkart on EMI for ₹**,*** (Order ID: OD******************), which was delivered on October *, ****. Upon checking the same day, I noticed multiple issues with the laptop...
I have ordered an almirah from flipkart on **.**.****. The package is not delivered to me till now. I have been following up with flipkart for **-** days. They have marked the package as delivered yesterday on their...