Loading...
Devaraj filed complaint against Faber Franke India on May 5, 2023
Hello
This is a serious concern, in the last one week I have been having a tough time with Faber service for both Hob and Chimey.
Hob service done but still the ignition issue persists. With the chimney, two days service personnel came and things didn't go well.
Today one service personnel came for cleaning, one personnel cannot handle it. During the service, the chimney slipped and the glass broke completely.
First of all very poor service, now who will bear the cost of this glass. Installation two personnel came and did it neatly, how can one person dismantle and do the cleaning. Please see all attachments.
I want this glass to be replaced from the Faber side without any charges. This is urgent.
I want a customer service manager or management team regarding this.
Thanks
Devaraj
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Hello Team, I have raised case with Faber CC support and they are not providing support Faber Chimney frequent reboot issue and not providing service even in warranty.
In spite of repeated requests for the service of our Faber chimney, no body from the concerned department has bothered to attend or to resolve the issue. Now I regret for having gone for this poor product. The comp...
Your request No is BHU********** . I have been following up on this complaint for about ** days now but haven't got any valid response yet. No one is cooperating at all. The local office here claims they are "looki...
My faber oven gave way after * year and * months of usage. I called their support requesting a repair for which they sent a service personnel on **-Sep-**. I was told that a part needed to be replaced and the item w...
We purchased Faber chimney in **** HOOD ZENITH FL SC BK**. On **-NOV-**** all of a sudden front opening glass got shattered into million pieces...Which is very dangerous... When i complained about the same company ...