Faber Franke India - Faber Chimney damaged during company service
Devaraj filed complaint against Faber Franke India on May 5, 2023
Hello
This is a serious concern, in the last one week I have been having a tough time with Faber service for both Hob and Chimey.
Hob service done but still the ignition issue persists. With the chimney, two days service personnel came and things didn't go well.
Today one service personnel came for cleaning, one personnel cannot handle it. During the service, the chimney slipped and the glass broke completely.
First of all very poor service, now who will bear the cost of this glass. Installation two personnel came and did it neatly, how can one person dismantle and do the cleaning. Please see all attachments.
I want this glass to be replaced from the Faber side without any charges. This is urgent.
I want a customer service manager or management team regarding this.
Thanks
Devaraj
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