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Agoda india - Extra payment for breakfast at the hotel

Kalpita kalzunkar filed complaint against Agoda india on Nov 9, 2022

I booked a hotel in udaipur -The ramvilas hotel from *nd nov to *th nov and the booking included breakfast meal plan. But while checking out i was asked to pay for breakfast as it was not included in my booking plan. So i paid **** rs at that time because booking.com said they will connect me with agoda as soon as possible but since then no calls are reverted. I can't connect through the agoda. Atleast inform me whether meal plan was included or not. Because i paid **** rupees for just *days of breakfast. Kindly revert as soon as possible.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Agoda india

13

Total Complaints

7

Total Resolved

53.85%

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