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Airtel dth tv - extra charges for airtel dth xstream box

bibek yadav filed complaint against Airtel dth tv on Dec 28, 2019

i recently installed airtel dth tv. i was told that the package consist of *** NCF charges and rest depending on the number of channel i purchase. it is an android setup box that has amazon prime and netflix install that uses broadband. so the question is if my dth is not recharged why i am not able to access android app. airtel asked me to pay ncf fees if i want to use the app. that means i have to pay twice first for Amazon prime subscription then *** to play in on tv even though i am not using airtel network i have to pay for it...why

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Airtel dth tv

12

Total Complaints

3

Total Resolved

25.00%

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