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reshma filed complaint against Airtel on Feb 12, 2021
Hello,
In the bill of December I have been charged twice for IR roaming pack. Two charges (***) total amount to **** . In ** hours, two charges have been levied & this service wasn't even used once.. it was a mistake. please look into this matter.
I have posted several complaints at the shop as well on the phone with customer care, but nothing has been done. I have had to pay for the services due to late payment fee charges. Very disappointed with Airtel I'm a very long-standing customer ready to port out to Jio this year because of these extra unused charges.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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