Facebook Pixel Tracking

Maruti Suzuki - Extended warranty service denied by maruti suzuki

Urvashi Singhal filed complaint against Maruti Suzuki on Aug 22, 2025

I am Urvashi Singhal belongs to Kota and has Maruti Swift AMT model with registration no RJ**CH****. On **/**/**** on way to jaipur, my car was giving a problem in the middle of Kota - Jaipur highway. I called the nearest service station in Deoli with the name KP Automotives pvt ltd and deposited the car in the above service station. Next day service station gave information that due to overheating there is a problem in the engine which has to be repaired. I have purchased Maruti Suzuki extended warranty on **/**/**** which is valid for **-**-****.After informing that my car has extended warranty , actual problem starts ,as per service station extended warranty will not be covered as problem occurs due to our negligence. Then they have given another reason that there is some modifications etc. and on **/**/**** they have provided me on whatsapp that my vehicle is tempered so my vehicle is not eligible for warranty. I am a regular customer of Maruti Suzuki and have done everything as asked by the company by purchasing extended warranty, doing regular service in authorized service stations, purchasing ccp on company request etc,even i was considering purchasing Wagon R for my father in law.. Following are paid Service done by maruti in my car:

*. **/**/**** Rs. ****

*. **/**/**** rs. ****

*. **/**/**** rs. ****

*. **/**/****-rs. *****

I am also in the service sector as I work in State Bank of India. I am also serving my customer well and do not deserve such a level of unprofessional attitude by such an esteemed organization. My car has been running for ***** Kms only why such a problem arises in such small running. Also my last paid service was on **/**/**** , why was this problem not addressed by them at the time of service.

I hereby request you to kindly look into this matter and provide me service as provided by you in the past.



Thanks and Regards



Urvashi singhal

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Maruti Suzuki

31

Total Complaints

17

Total Resolved

54.84%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

srinivas reddy challa on Nov 25, 2024

Maruti Suzuki – Formal Complaint Gross Mismanagement of Claim Poor Service and Escalation NoticeClaim RegClosed

I hope you are doing well. I regret to bring to your attention the significant issues I have been facing regarding my insurance claim for my vehicle (Reg. No. TS**F****, Model: S-Cross) and the poor service provided...

Dhaval parekh on May 1, 2024

Maruti suzuki  – Did not give committed money for sold car in Truevalue Closed

Visited AMAR Cars True-value showroom in Surat on Mar **th to sell my car. Agreed on ***,*** Rs after negotiation. Completed paperwork, handed over car, RC book, and insurance copy. Promised payment by Mar **st. But...

Sameer Nema on Nov 28, 2023

Maruti Suzuki – vehicle delivery delayClosed

I hope this letter finds you well. I am writing to express my dissatisfaction with the failure to deliver the vehicle as per our agreed-upon terms. The details of the transaction are as follows: Transaction/Order...

Mrs. Jasmeet Kaur on Sep 18, 2023

Maruti Suzuki – Complaint against delivery of defective Maruti Breeza and failure to provide grievance redressal Closed

I am writing to express my profound disappointment and annoyance with my recent purchase of a Maruti Brezza. Please note the following facts: *) Details of the car are as follows: Model: New Brezza Sub Mod...

kalaivanan on May 27, 2023

Maruti Suzuki – The query about the steering wheel with Bluetooth controlsClosed

Dear All, This is kalaivanan.R from Tamilnadu, Chennai. I am using ****-Maruti Swift car (VXI). In this you have an option with handsfree call on the steering wheel. I want to know whether we can use this optio...