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DHBVN - Exorbitant electricity charges

Sahil Yadav filed complaint against DHBVN on Aug 8, 2020

My mother has an Electricity Connection With The Account Number N**-DC*D-****. The Electricity Bill From ** Jan - ** Mar **** Has The Consumption Charges Of Rs *,*** Before The Subsidy Deduction Of Rs. *** With A Net Payable Of Rs. ****. But Along With That There Are Sundry Charges Of Rs **,***. My mother Has Been Paying The Complete Electricity Bill On Time. What Are These Charges Being Levied For? There Is No Clarity On The Same In The Electricity Bill And When She Went To The City Electricity Board, They Didn't Give Any Satisfactory Response. My Electricity Usage Has Never Been This High To Have Charges Of Around **,***. Please Correct The Electricity Bill And Remove These Wrong Charges.

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Damages for loss and agony

DHBVN

15

Total Complaints

6

Total Resolved

40.00%

Consumer Satisfaction

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