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Dhl Express India - Excessive fee charged in excessive of customs

Anushka jain filed complaint against Dhl Express India on Nov 19, 2022

I ordered fashion items from Bershka in Spain worth £***. Dhl express has been handling the shipment to be delivered. However after custom clearance Dhl notified me that there is due payment of INR **** and if I fail to pay the amount the order will be destroyed without any refund. The custom duty is only **** as specified in the bill however dhl is charging me excess of INR****.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Dhl Express India

2

Total Complaints

1

Total Resolved

50.00%

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