Facebook Pixel Tracking

NA - Error Not Resolved Refund penalty

Mursaleen Nissar filed complaint against NA on Oct 7, 2023

Dear Team

I purchased and play balance of **** and I was going to do in app purchases in the application but I got into some error while doing the payment and the error was " Transaction cannot be completed please use different instruments" and for that error I reached out to Google customer service and after telling them the issue they told me after ** hours that the transaction issue has been resolved but when i tried to do the purchase again i encountered the same error again and i reach out to Google again with this concern and now it's been over a month and still I was trying to co-operate with Google but they didn't resolved anything and my money got stuck in the play store due to no reason , Now I had enough and I am demanding a penalty of *** times the cost of the balance that I have in my play store and that's it
I will be attaching the proper evidence
Please look into this matter ASAP

Thankyou

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

NA

40

Total Complaints

24

Total Resolved

60.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Raza Ali on Aug 16, 2024

NA – Order of caje worth rs 1175Closed

* have order for my friend a cake for rs **** on ** aug **** at **.** a.m. The amount was deducted from my Gpay account nd order was completed .but after that i no order was delivered and no refund of my amount .....

Nausheen khan on Apr 21, 2024

NA – Rotten fruits received Closed

Rotten Banana and Musk melon received

Jasera khan on Apr 2, 2024

Na – Payment done but order not displaying in order list Closed

Payment done by google pay payment done with meesho , but when i check in order list there is nothing where is the order ? And how can i contact to the dealer if there is order not displaying ????

Khushi Dalla on Mar 15, 2024

NA – Did not receive refundClosed

An event organised by bookmyshow was cancelled and unlike everyone else, I haven’t received my refund. I tried contacting the support several times and none of them were of any help. Everyone made me go through the ...

Subhash Kutum on Oct 12, 2023

NA – Refund money Closed

Dear sir/medam, I am Subhash Kutum most humbly writting this mail for refund the amount in my account which I have been paid. I would like to inform you that today I was shopping the sum of Rs ***/- in smart Baza...