Facebook Pixel Tracking

Royal Enfield Himalayan bike - Engine noise even after many service

Vivek filed complaint against Royal Enfield Himalayan bike on Feb 3, 2023

We the owners of Royal Enfield Himalayan are facing a lot of problems with our bikes. These are manufacturing defects and the company knows about it. Still, they have not taken any major steps towards solving our problems and they are happily launching a new version of the bike without addressing the problems of the previous Himalayan Owners.
Almost every Himalayan has a manufacturing defect of the magnetic coil, T-stem, gear and clutch issue, Oil Leakage, engine noise among other issues which is frustrating because the owners spend a majority of their time in the service centers.
Many biker brothers have had a close save from accidents because the bike has a unique ability to shut off at any time. One rider was going on a highway at ** KMPH and was about to overtake a vehicle and the bike's engine shut off at this point. Imagine this scenario. He barely got saved from a major accident.
And this is not one isolated incident, many people have suffered the same and they have documented it on youtube as well.
We have sent various letters to Mr. Siddhartha Lal the CEO of Eicher Motors which owns Royal Enfield. But the response of the company towards its customers is just pathetic. They have come up with temporary solutions and have not been able to fix the issues permanently and they have the nerve to launch a newer BS* model and completely ignore the old customers who trusted the company and bought the Himalayan despite major issues thinking the company will resolve it.
The people at Service Centre don't know how to service the Himalayan, there are no spare parts available at the Service Centre. We are tired of this casual attitude of the Royal Enfield to resolve the issues.
People are selling their Himalayan because they are frustrated with the poor build quality and poor response of Royal Enfield towards a major issue like this.
We want our bikes to be problem free. We have paid * lacs for this machine and we deserve to have a problem free bike.
We want Royal Enfield to look into our problems and resolve it before launching the newer version of the bike.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

Royal Enfield Himalayan bike

3

Total Complaints

1

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Sathish Kumar S on Feb 3, 2025

Royal Enfield Himalayan bike – sold an older version by misrepresenting factsOpen

Hello, My name is Sathish Kumar...I bought a bike namely Himalayan Scram *** on **th Jan,****. I bought this bike from Headway Motors Kukatapally dealership. In the process of buging this bike i have enquired with M...

YASH BHALEKAR on Nov 4, 2023

Royal Enfield Himalayan bike – FAULTY BIKE DELIVERED Open

I HAVE PURCHASED THIS BIKE IN NOVEMBER **** AND I HAVE VISITED VARIOUS SERVICE CENTERS **+ TIMES. THE BIKE THEY PROVIDED ME STARTED HAVING ISSUES AFTER THE *ST MONTH AND NOW THE COMPANY IS NOT READY TO SOLVE ANY COM...