TCL SmartTv - Electronics Products Delay in Providing services
Chittibabu Kasamsetty filed complaint against TCL SmartTv on Oct 10, 2020
Raised a complaint regarding TV on *-Jul-**** to TCL Customer care. The very next day service engineer came to our house and mentioned panel was gone and he needs to raise a order for new panel as he can't repair it. After constant calls with call center & local service center. They mentioned it will take atleast one & half month to get the new panel. Till now there is no update and local service center stopped answering our calls. We still stuck with faulty TV. When the last time we spoke to a local repair/replacement head in Visakhapatnam. He mentioned we have lot of pending cases similar to this. So it will take more time to get it done
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