B. Sujatha filed complaint against Story Tv Aap on Apr 12, 2026
Sub. Incorrect early charged during free trial -request for refund.
Dear support team
Iam writing to formally complant about an incorrect charge made during my free trial period and to request my free trial period and to request a full refund.
I started a free trial on your story tv app on april *th at *.**pm. As per the free trial policy my account should been charged only after the completion of full day which would be April at **.**pm.
However I was charged early on April at **.**pm which is before the free trial period ended. This is not correct and goes a genuine the free trial terms.
Because the amount was deducted pre maternally, I believe this charge is unauthorized and unfair and Iam requesting a full refund of the amount deducted.
This unexpected deduction has caused me financial difficult and I am in genuine need of this refund. I kindly request you to review this issue urgently and process my refund as soon as possible. Please let me know if you require any additional details such as transaction ID. UTR ************
I look forward to your prompt response and resolution.
Thanking you
B. Sujatha

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
Mere SBI account se Story TV subscription ke liye ₹*** accidental auto-debit ho gaye the. Maine merchant ko refund request bheji thi lekin abhi tak refund receive nahi hua. Kindly meri transaction dispute/chargeback...
Mere account main se subhe * pm *** cut hua hai sir mujhe firse refund chahiye plz Name -Pratik shivaji gunjal Mobail -********** Email -gpratik***@gmail.com
No view story tv aap refund my money iam a very poor
I accidentally paid ₹*** to Story TV through FamPay/UPI on ** May **** around *:** PM. I contacted the company immediately within minutes and requested cancellation and refund because the subscription was not intent...
Maine story tv me free trial ke liye * rs ka subscription liya lekin apne aap *** ka auto pay activate ho gya.. jise maine storytv app ke setting me Jake subscription deactivate kr diya or subscription options me ja...