Amazon .in - Duplicate Product Sold

SARAJ KUMAR DUTTA filed complaint against Amazon .in on Dec 4, 2019

I Ordered A Trimmer Of NOVA Company From Amazon. It Stopped Working After Second Recharge. I Returned The Trimmer And It Was Replaced With Other. The Problem Remained Same And Stopped Working After Second Recharge. This Time When I Asked For Replacement Amazon Closed The Window Of Return As The Purchase Was Done More Than ** Days.
Now As Per Amazon Website Description The Trimmer Was Under **months Warranty. I Wrote A Letter To The NOVA Company For Replacement But NOVA Replied That The Product Is Duplicate One.
I Complained The Matter To Amazon But It Is Found That Amazon Itself Is Promoting Selling Of Duplicate Products Through Its Website.
The Manufacturer Has Copied The LOGO Of NOVA Also Did Not Gave Any Address Details Of The Manufacturer On The Package.
Also The GST Number Of The Seller / Manufacturer Does Not Match With The GST Details As Per Govt Website.
I Told Everything To The Amazon Representative But In Vein.
Please Do The Needful For Refund Of My Money With Appropriate Compensation For Harassment Of Customer Also Direct Amazon Not To Sell Duplicate Products Through Its Website As It Is Punishable And Also It Is The Responsibility Of Amazon To Check For The Genuine Products.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Amazon .in

256

Total Complaints

Total Resolved

35.94%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

ajay patil on Jan 25, 2023

Amazon .in – out for delivery at unscheduled time and dateClosed

i preferably scheduled my order for MAMTA DECORATION Sheesham Wood * Seater Dining Table with * Chairs and * Bench for Living Room on **th January **** but delhivery agent is asking me to have delhivery by ** jan ...

Atul Sharma on Nov 10, 2022

Amazon .in – refund not credited Closed

Respected sir I bought an smartwatch from amazon Order id ***-*******-******* But it is not connecting successfully with my phone so i request replacement for this but there is product is out of stock so the agen...

Neelam Singh on Aug 21, 2022

Amazon .in – phone Closed

Maine ek phn order kiya tha or ek charger amazon ne duplicate product bheja h Maine return k liya bola but Wo ni kr rahe

SANJAY TIWARI on Jan 18, 2021

Amazon .in – Fake iphone delivered not addressing concernsClosed

I bought iphone *a from amazon.in but I received non genuine product. I called amazon they denying for return stating that apple has the policy to treat its products differently as by their own hence contacted appl...

Malchand on Aug 26, 2020

Amazon .in – Wrong product delivered Track pant were sent instead of mobile and one other item Closed

mene **.**.** ko amazon app se samsung mobile or sandalwood oil labhag ***** rs ka order kiya lekin **.**.** ko mujhe packet me track pant (Man's lower) deliver kr diya. company ko shikayt krne pr investigation krke...