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Uber Cab Service - Drop location is different from what I had entered

Urmi Biswas filed complaint against Uber Cab Service on Jan 4, 2021

I had booked a cab using the uber app on *rd Jan ****. The driver dropped me in a different location with a different pin code but the building name was same.I told him that this is not the correct address, and I have not entered this address.He told that whatever his map was showing he is going over there.
I tried reaching the uber help with this and provided all the details but nobody solved my problem.
The address which I had entered in the app was :-
Ground Floor,PS Srijan Corporate Park. Opp RDB Cinema, Sector V, Bidhannagar, Kolkata, West Bengal ******.
The address where I was dropped is :-
*, DN - **, DN Block, Sector V, Bidhannagar, Kolkata, West Bengal ******.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Uber Cab Service

39

Total Complaints

17

Total Resolved

43.59%

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