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Cashbean repayment - Double payment

Shubham jain filed complaint against Cashbean repayment on Feb 18, 2020

I paid twice by mistake amount deducted from my account and confirmation message from bank recieves.
I complaint about the same to cashbean but executives are not responding satisfactory answer.
I provide all proof but they tell amount not received by us so provide e statement in which complete account no. Should be mentioned but my bank refusused to provide such statement.
They are not giving satisfactory answer nor provide their e statement

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Cashbean repayment

11

Total Complaints

6

Total Resolved

54.55%

Consumer Satisfaction

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