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Vijay Mathews filed complaint against Practo on Jan 22, 2023
Of the ₹**** consultation fee on practo the practo gets *** and practo takes *** for every consultation.. When confronted the customer care says this is our policy.. The patient comes to practo to contact a doctor.. The doctor is the one who helps patient.. Not practo.. Just for connecting a patient with a doctor how can you take **% share of my consultation? And the fees after collecting from patient is also not deposited immediately to the doctors account.. Take sometimes *-* weeks or even longer. Doctors are being exploited by Practo..
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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