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Lybrate - Doctor didn t respond neither the money was refunded

Subhajit Sarkar filed complaint against Lybrate on Sep 7, 2024

I have paid Rs.***/- to Lybrate app for consultation with Dr. Snigdhodip Saha online on **-**-**. But the doctor has not responded yet (till **.**pm, *-*-**). I have contacted Lybrate through online chatting, but they didn't respond. Relevant Screen shots are attached herewith. I want immediate refund of Rs.***/- with due explanation from Lybrate for their inaction.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Lybrate

11

Total Complaints

4

Total Resolved

36.36%

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