One assist insurance company - Dispatched but not delivered
Ganesh Keta filed complaint against One assist insurance company on May 28, 2025
,I am writing to express my deep concern regarding the return of my device submitted for repair under Claim ID: [********] on **th May ****.After I was informed that I am not eligible for liquid/damage protection, I requested the return of my unrepaired device on **th May. Since then, I have received no proper update. The tracking information shows pickup cancelled by customer, which is incorrect and misleading, as I have not canceled any pickup request. Despite multiple attempts to get clarification from your team, I have not received any concrete response or resolution.
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