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Prima v v filed complaint against House of lehengas on Jul 19, 2019
Ordered a lehenga from house of lehengas online site on** June .they had delivered me a different item As they mailed I self couriered it into their address for that I lost *** as courier charges .I had clearly mentioned in my mail that I don't want return into the wallet and I want to back it in my bank account.But they refunded it into wallet by cutting an amount of *** as nominal charges .As it is their mistake sending me a different item from the ordered one why should I pay the nominal charges.They should return me lehenga charge **** plus courier charges ***. I have called them many times but I received a very bad response from their customer team.Please do needful sir as many more customers wouldn't be cheated
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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