Loading...
Harsh Kumar filed complaint against Myntra on Dec 22, 2024
On friday * Nov, I received the delivery of Peter England formal Men Black Solid Two Piece Suit Size: **, but what I received is a completely different Peter england grey * piece casual suit.
I immediately tried to contact customer service but couldnt because the item was not marked as delivered yet and the ivr wont let me connect to anyone, i was however able to create exchange for the item and on the reason for exchange, i selected "completely different item received" and uploaded some images.
now when the delivery person came to exchange the item, he rejected the exchange because the item was not matching, (obviously it wont, it is the very reason i was returning it), i quickly contacted customer support and they said they will investigate, so far I have contacted * times but they just close the ticket saying that it was a secure package and it was inspected at the warehouse.I was able to create a exchange on *, as soon as I received the item I created a exchange saying that it is a wrong item, the exchange was accepted that time but the photos that i had uploaded at that time did not show to the delivery partner and he rejected my exchange
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I am filing this complaint against Myntra regarding Order ID #********************* for repeated delivery of damaged products, improper packaging, unnecessary delays, and unfair denial of refund/return. I ordered...
I order Adidas Terrex Soulstride shoes but delivered Adidas Terrex tracefinder shoes this is defferent article i return the shoes to Myntra Myntra show return is completed and refund is credited to your account but ...
While placing order on myntra i choose BHIM Payment method to pay money, but money deducted and order not placed.
Hi ordered * items from myntra and it has been marked as delivered but I did not receive the order and I have contacted the delivery person he says it has not been delivered then I reached there customer support til...
I ordered kurta in myntra at **-**-**** it should delivered at **-**-**** but it delayed I called myntra helpline they the deadline is **-**-**** but then also it didn't came so I called them again then they are tel...