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Shweta Luthra filed complaint against Pepperfry.com on Apr 8, 2022
The curtains that I recieved were very different from the images on the website. Both are pink, but the shade is completely different. Despite repeated requests to consider a return, Pepperfry completely refused to accept return and continues to insist that there is no difference in their description of the product. In fact * different employees insisted that the images on the website and those shared by me looked identical. One of these individuals had not even seen the photos (which she admitted when I directly asked her), but stated that she had read her colleague's notes. The amount of time I have had to spend to get this item returned is worth far more than the cost.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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