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Parimatch in - Deposit Issue

Nirnay Jain filed complaint against Parimatch in on Mar 28, 2022


Hi Team,

I have initiated a transaction of Rs **,*** on **th Feb through IMPS. The amount got debited from my account but it was unsuccessful at their end. I contacted their team via Telegram app and they told to wait for ** working days and I will receive the amount back in my account. Till date, I haven't received the amount.
After reaching out to them multiple times, I tried contacting my bank and they clearly told that the amount was successfully credited to their account.
I have been following up with them from last * month and they only say their experts are working on it. They are not giving any timeline and ETA.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Parimatch in

27

Total Complaints

14

Total Resolved

51.85%

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