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Nusrat Khan filed complaint against Make My Trip on Feb 26, 2018
I bought a package from www.makemytrip.com to gift to my friend who is going for her Honeymoon,
Before she could go, Maldives is stuck by political unrest situation, hence i requested them to apply for refund and cancel my package.
They didn't agree to give me full waiver and chose to charge me cancellation fees of usd **** +
I have being arguing with them for * days but no result of any follow ups so i decided to pay the cancellation fees and get the rest of the money as i can
i was shown a refund of usd **** to be given to me so without wasting any time i went ahead and cancelled by hotel bookings with cancellation fees,
but no sooner after applying for refund Make my trip called me to advise now there is no refund and only INR * will be given to me like a beggar, as it was there system glitch which showed a refund of usd ****. Why should i pay for the mistake ? why are they extorting my hard earned money ?
Firstly mmt is forcing an Indian to visit a Political Unrest Country
Secondly even after knowing i agreed to pay cancealltion fees now they are denying me my hard earned money
Thirdly this fraud of showing something and giving something needs to be stopped
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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