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Arham Shafiq Rahman filed complaint against Indigo on Nov 2, 2024
I was denied Boarding in my Indigo Flight from Delhi to Hong Kong for not possessing a PAR (Pre Arrival Registration) for Hong Kong.
This was not correct as I had a connecting flight after ** minutes as soon as I landed from Hong Kong to China. I had received my boarding pass for my destination. However, I was denied boarding at the gate stating the above reason. The Hong Kong Airport and Immigration department clearly states that passengers can easily transit via their airport even if they dont have a boarding pass.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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