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Byju s Learning app - Demo period is over i said the company person to cancel the subscription but they didn t

Arnav Mahajan filed complaint against Byju s Learning app on Sep 28, 2020

Sales person or counselor i don't who were those guys ... they claimed that they were here from Byjus and will conduct a test for my younger brother and provide scholarship...
They said my brother he has a low iQ... we bought the package on trial base .. they forced us to do so ...
** days of trial period was there i canceled it but they didn't do the cancellation process...
Now i am getting calls from their finance team ... every day getting harrassed....
No one from byjus team is listening i have dropped mails calls but no response....

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Byju s Learning app

10

Total Complaints

6

Total Resolved

60.00%

Consumer Satisfaction

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