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Shopclues - Delivered wrong product and not responding for my Queries

Praveen Kumar filed complaint against Shopclues on May 16, 2021

Dear Sir / Madam,

I am writing to you to raise an issue about: Home accessories

The issue that I have experienced was: wrong, worst and refurbished item received. iam raising this complaint from (may *nd) still no one is responding iam facing so many problems from my family members. every cutomer advisor saying like wait for *day, *days, *days, **days now **days completed but no response from shopclues till date. i lost my money. that money is my *months savings . now they blocked me in whatsapp and normal calls also.
They delayed for **days. Please help
Iam facing so many problems in my own home


Product name : impex *.* home theater

It occurred on: */**/****

i need refund
because i cannot trust shopclues anymore for high amount purchases

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Praveen Kumar

Order ID: *********
:

vulli veedhi, near fire station
Vizianagaram
******

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Shopclues

59

Total Complaints

26

Total Resolved

44.07%

Consumer Satisfaction

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