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Moulya filed complaint against Louis Philippe on Oct 30, 2020
We received a wrong product which was already used. When return was placed it was declined saying product was used.
The complaint was raised to customer care, they created a ticket and closed the next day say" product was delivered after proper quality check".
I don't understand if quality check was done how the product got changed in the parcel I received.
The service is really bad and this site not trust worthy anymore.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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