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Firstcry - Delivered expired product

Lourdu Vinoth filed complaint against Firstcry on May 14, 2020

Order no: *******YDOB*B**B* . I ordered proteinex Original. But I very very shocked and disappointed and frustrated. This is first time happened. I received already expired product and manufacturer date December **** so very shocked because very old product and already expired product. Also this is baby store online shopping so this is very very important complaint. Because if baby drink this what do to? So I finally decided to send legal action to this company so this issue never happen in future so I seriously take care for this issue. I contacted they customer care email ID and shared photos but they again and again asking photos

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Firstcry

23

Total Complaints

10

Total Resolved

43.48%

Consumer Satisfaction

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