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Dharmik Joshi filed complaint against Tata Cliq on Aug 14, 2020
I am dharmik joshi and my complaint to TATA cliq is for delivered damaged refrigerator. my product ID is ********* for Samsung refrigerator booking date is **.**.**** and the delivery date is **.**.**** at the time of delivery there is no mail or phone intimation for installation and demo. after *rd day the installation has been initiated and provided a person for installation and demo but there was no electricity at our place so person leave without giving installation and demo and we many times called him for installation and demo but he had not giving any answer for any installation and demo. I have call details for follow up regarding installation and demo so we decided to unbox the refrigerator with making video as a proof of unboxing and check any damage or not and we found the damaged and I immediate initiate for replace/refund damaged of product but till the date the product is not replace/refund and status is still pending. every time the different person calling from company and asking about the same problem now I am tired to say different person for same problem. I have video and image to prove enough evidence for damaged product. I would like to replaced/refund as soon as possible.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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