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vakilsearch.com - Delayed Service for Private Limited Company Incorporation

Debayan Sen filed complaint against vakilsearch.com on Apr 15, 2024

Made payment to vakilsearch.com around end of January **** for a private company incorporation. Was promised incorporation in **-** days. Delayed more than ** days now due to poor response. They also entered the wrong email address on the Income Tax portal due to which we cant get ePAN card till we formally apply for an email change. Escalation did not help. Very poor service which has caused me financial loss as well since i couldnt invoice my client till the incorporation is completed. I still cant do it since i dont have a PAN card yet (because of the wrong email issue). Vakilsearch has to refund the payment and pay for compensatory damages.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

vakilsearch.com

12

Total Complaints

3

Total Resolved

25.00%

Consumer Satisfaction

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