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Kuhu Singh filed complaint against Wakefit on Jul 1, 2025
I have ordered one L shape sectional sofa and one * seater sofa from Walefit on **.**.****. Delivery promised was within ** days.
* Seater sofa and L shape sofa i have planned as a set in my living room, based on my living room measurements.
No updates were there from wakefit on delivery for * weeks. Later i received a call for delivery of * seater sofa. Immediately i asked when is delivery of L shape sectional sofa. And it was promised that it will be done in few days.
Hence i agreed for delivery of * seater sofa.
Post delivery of * item, wakefit started delaying delivery of L shape sofa.
They changed it to **th June, then *rd July, then **th July and today they called to inform delivery is **th july as item is out of stock.
It was told to me that these are made to order item hence take * weeks, now they are changing there stand.
I wish to cancel my L shape sofa and return my * seater sofa, as only * item doesnt fit my living room design.
For this they say u can cancel L shaope but we wont return * seater. This is not fair. Just because i have accpeted delivery of * seater sofa. They are black mailing me and holding all my money.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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