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Intrcity smart bus - Delay of more than 3 Hrs

Amogh Tendulkar filed complaint against Intrcity smart bus on Dec 6, 2024

The bus, going from Mumbai to Goa, was delayed by more than * hrs. The pickup time of the bus was *:**. By **:**, the bus did not arrive at all. This meant that by drop off at Margao which was supposed to be ** AM was not * PM as per the App. Talked to the driver and when asked why there was a delay he said cancel the ticket if you want to

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Intrcity smart bus

11

Total Complaints

6

Total Resolved

54.55%

Consumer Satisfaction

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