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paytm money - DELAY OF MF BUY PRESENTMENT CAUSING ECS BOUNCE AND HEAVY CHARGES

Ashutosh Girahiya filed complaint against paytm money on Dec 15, 2020

TEAM,
PLEASE NOTE THAT I HAD INITIATED MULTIPLE LUMPSUM BUY IN EXISTING MF FOLIOS VIA PAYTM MONEY ON **TH OCTOBER FRIDAY WITHIN MARKET CUTOFF AT **:**PM AND WHEN MY SAVINGS ACCOUNT WAS SUFFICIENTLY FUNDED, HOWEVER THE ECS PRESENTATION BY PAYTM MONEY WAS MADE ON **ST OCT SATURDAY WHEN THE EXCESS FUND WAS MOVED OUT FROM MY SAVINGS ACCOUNT BEING MARKET HOLIDAY. DUE TO THIS DELAY IN MF BUY PRESENTATION ALL THE ECS GOT BOUNCED AND I HAVE BEEN HEAVILY CHARGED FOR MF ECS BOUNCE CHARGES.
KINDLY EXPLAIN THE REASON FOR THIS DELAY CAUSING HUGE FINANCIAL AND REPUTATIONAL LOSS TO ME. I NEED COMPENSATION TO REIMBURSE SAID CHARGES WHICH HAS OCCURED DUE TO LAPSE BY PAYTM MONEY.

THANK YOU,
ASHUTOSH GIRAHIYA
**********

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

paytm money

5

Total Complaints

2

Total Resolved

40.00%

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