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Ather Energy Pvt Ltd - Delay in Servicing over 1 month

Shyam Rohra filed complaint against Ather Energy Pvt Ltd on Oct 24, 2025

I am facing a serious issue with the servicing of my Ather Rizta at the Ather Bilaspur (Chhattisgarh) service center. My vehicle has been with them since **rd September, and it has been over ** days without any progress or proper update.

I have contacted the service center multiple times and also emailed Ather Support (support@atherenergy.com). I received an acknowledgment email stating that they are working on my case and that a team member will respond soon, but there has been no further response or resolution.

This prolonged delay has caused me significant inconvenience, as my vehicle is unusable and the service center is not providing clear communication or a completion date.

I request you to resolve my issue as soon as possible and do the beneficiary to both.

Provide me the compensation for the delay.

Details:

Company: Ather Energy Pvt. Ltd.

Product: Ather Rizta (Electric Scooter)

Service Center: Ather Rajendra Nagar Bilaspur, Chhattisgarh

Date Vehicle Submitted: **rd September ****

Name: Shyam Rohra

Mobile: **********

Email: shyamrohra*****@gmail.com

Vehicle Registration No.: CG**BU****

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Ather Energy Pvt Ltd

3

Total Complaints

0

Total Resolved

0.00%

Consumer Satisfaction

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