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GOIBIBO AND SPICEJET - Delay In Refund From Goibibo

Sohini Kar filed complaint against GOIBIBO AND SPICEJET on Dec 20, 2020

I booked a flight for **/may/**** which was cancelled because of Coronavirus Lockdown. I called back to goibibo to rebook it in October, when they said it can't be rebooked as the flight was booked from a guest account and they promised a refund on **/October... Since then it's been *Months and neumorous complaint were made in Twitter, Facebook, Instagram with no help... Customer service does not work, and social media service only provides a link to log a complain and that link does not work "because I don't have goibibo account" which I told them *** times.... Everytime I tell them about my issue then send another link which does not work...

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

GOIBIBO AND SPICEJET

5

Total Complaints

1

Total Resolved

20.00%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

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