Facebook Pixel Tracking

TOYOTA BHARAT kirloskar - Delay in delivery or car waiting time manipulation

Keshav Thakur filed complaint against TOYOTA BHARAT kirloskar on Jan 30, 2024

I want to report the completely unfair and unprofessional experience that is being faced by me during the waiting period of Innova Hycross at Galaxy Toyota, New Delhi.

I have the following * concerns:
*. Waiting sequence manipulation - On **th Nov'** I got an email update that my waiting Sequence Number was **. Then on **th Dec'** to my utter surprise the next update mail mentioned my Sequence Number as **! This shows the deliveries are being manipulated and honest customers are being unfairly treated.

*. Waiting period: a cruel joke - At the time of initial booking of the car (*th May'**) I was informed the tentative waiting period is **-** months. Now after waiting for close to ** months the latest waiting period mentioned in the email update is ***-*** weeks! Is this some kind of a joke Toyota is playing on its customers???
I have reached out to their so-called North India RM over email, and to Toyota's complaint email id, but to no avail.
The above shows complete lack of respect and extreme apathy towards customer satisfaction and relationships. I refuse to take this unprofessional and unethical treatment any more.

Share, let the world know

Complaint Status

Resolution Demanded:

Replace / Fix problem

TOYOTA BHARAT kirloskar

8

Total Complaints

5

Total Resolved

62.50%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

yogender kumar garg on Aug 31, 2024

TOYOTA BHARAT kirloskar – Vehicle performance and clutch plate issueClosed

My Vehicle underwent the servicing and denting painting work in May **** at Espirit Toyota, Mohan cooperative. I reported few issue to them like noise from the right front door while opening and closing, one of the ...

Hemant Choudhary on Aug 18, 2024

TOYOTA BHARAT kirloskar – Vehicle Accessories not provide after buy two months Closed

I have buy a car Toyota urban crusher hyrider on ** june **** from “shahdol”Madhya Pradesh that time showroom person told me vehicle “body cover” are pending now and we will provide within one week. Now * months co...

Shaiban kureshi on May 9, 2023

TOYOTA BHARAT kirloskar – Warranty issueClosed

It's regarding Car warranty issue. Have put my Car to service in * months service or **K service. Now the dealership claims to change Disc brake of both tyres as they have burned and have to pay for it. Car run is o...

Saurabh Gupta on Apr 1, 2023

TOYOTA BHARAT kirloskar – Car Not delivered Closed

I booked Toyota Hyryder in Aug ****. After waiting for * months the dealership now refused to deliver the vehicle to me as my company takes around ** days to process the payment to dealer (already informed about thi...

SANJEEV KUMAR on Mar 30, 2023

TOYOTA BHARAT kirloskar – COMPLAINT REGARDING POOR PERFORMANCE PRODUCTClosed

This is to bring to your kind notice that during my second service at Toyota Service Centre Rewari for my INNOVA CRYSTA, the manager informed me that FRONT BRAKE DISC is faulty. He further added that this a common f...