Flipkart - Defective Product

Hi Team,
Order ID: OD******************
I was a loyal customer of Flipkart earlier itself but not now. . I bought MSI Modern ** Core i* **th Gen - (* GB/*** GB SSD/Windows ** Home) Modern ** B**MO-***IN Thin and Light Laptop on ** July **** and i received laptop on ** July **** and i had returned the laptop at ** July ****. Why I return the Laptop means the Laptop screen is blinking, flickering, heating, audio low and strucking/hanging. When I returned the laptop from that time to this time everyday i talked to the flipkart team for more than an average of two hours, for proofing purposes you can check history also. Every time they raise an order/ ticket after that Refund Rejected like that i got the * times messages

Everyday I am calling the flipkart team to resolve this issue. so for this flipkart executives are raising the order and the seller side team Rejected. The ticket like this * times happened for me this Refund Rejected. Everyone having the Patience levels has certain limits only, so for this resolving the issue purpose you are not taking the * weeks and * weeks but in this scenario you are taking more than * and half month still the problem is not resolved. I am really hesitant about this kind of behaviour.

From ** July **** to till now that means ** Days for this mailing date(* month * Days)

Facing the issues:

Laptop screen is blinking, flickering, heating, audio low and strucking/hanging like this types of issues i am facing in a regular basis because of this issues i am not able to did the work because of this reason only i am getting the low productivity and my company manager are scolded regarding the productivity for this reason this month i am got the low salary from my company.
I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

Pros:

*) Fastest delivery
*) Offers

Cons: I am facing the issues:

*) When i get the outbound calls from flipkart call counting purposely they disconnect my call i faced this issue it's not an one or two time i am seeing from ** July **** itself. Some of the executives are told to me technical issue ok for suppose we consider as a technical issue for example i had got the ** outbound calls in that ** calls are disconnected, ** calls having the technical issue?. I clearly observed as of my experience for call counting purposes only these people are doing these unethical things.
*) More than ** incidents, there may be myself only having these many incidents
*) Everyday i called to Flipkart executives an average * hours per day
*) For me * times Refund Rejected.
*) There is No Teckvisit.

So here there is no mistake, the mistake is only on your side only, so I want to expect the Refund with Compensation amount from your side.

Suggestion:

In this application there is no Suggestion and Feedback tab. You can add this one into your application so that customers add their suggestions and feedback so that you will grow your business.

I am requesting you please provide the loss of pay. I hope for this you provide the loss of pay for me. means i am struggling, disturbing, disappointing for this many days so for this providing Refund with compensation for me for this thing only i am expecting from your side.

You publish any advertisements or pamphlets or hoardings that are one side of the coin only, other side of the coin is word of mouth so if you give the compensation I am not using bad word of mouth or else i will use. So here I am facing the issues from ** July **** to still this is not a short period you people are taking too long period but also my problem is not resolved.

Please provide the correct compensation along with a refund for me. I am getting the trouble from your side so that is the reason only I am asking the compensation or else why I will ask compensation.
I am requesting you. Please go through for compensation.

Requirement:

Word of mouth is stronger advertisement so please consider my compensation i am really struggling from your side or else why i ask.
I don't want a gift card. Please send full money to my Bank Account.
Regards,
Chandra