Flipkart.com - Defective product delivered

order ID OD****************** HP Celeron Dual Core N**** - (* GB/*** GB EMMC Storage/Chrome OS) **a- na****TU Chromebook Mineral Silver ordered from Flipkart bad product, gave ** working days, ho Gaya hai but issue not resolve Kharab laptop de diya hai pickup nahin kar raha hai delivery boy product pickup nahin kiya bol diya kharab laptop product pickup nahin karenge pick up reject kar diya Flipkart ke CEO Kalyan Krishnamurthy message karenge bolenge Flipkart mein senior team sabhi log Chor Hai customer ka issue ** working de Ho Gaya but senior team issue ko resolve nahin kiya Gaya time per time liye ja rahe hai but issue resolve nahin kiya delivery executive product pickup bhi nahi kiya hame refund nehi Diya ja raha hai Flipkart team mere sath fraud kiya hai issue resolve nehi kiya Gaya hai one legal case karne Ja rahe hai issue resolve nehi kiya Gaya hai consumer forum mein Flipkart per case karenge Flipkart social media team call kiya bola ** November ko return approve kar diya gaya tha bola gaya tha ki ** November Tak product pickup ho jaega but delivery boy product pickup nahi kiya dobara call aaya social media team se ** November ko dobara return request Kiya Gaya bola Gaya ki ** November ka product pickup ho jaega but ** November ko out for pickup hua mobile ma message delivery boy mera Ghar per aaye dobara product pickup nahin kiye bol Diya kharab laptop pickup nahin karenge delivery boy bole pickup cancel kar de rahe hai product mismatch ho gaya hai ** November ** November ko nahin aaye Flipkart product pickup nahi kiya nehi refund de raha hai e dakhil consumer forum mein case karne ja rahe hai Flipkart and seller per Flipkart CEO per bhi case karenge * month ho Gaya hai Flipkart abhi tak refund nahi diya product pickup bhi nahin hua daily jhooth bolata ho jaega ** November ko product pickup ho Gaya but Abhi refund nehi mila hai return cancel kar diya hai hame refund chahie email ID sunainadevu@*gmailcom contact mobile number **********
Status : In Process
Grievance Updated Details :consumer said the company said it will be pick on ** Dec but pick up the boy has came but he did not return that by saying it is defective product .. and he want to know further step for complaint.
Updation Date :****-**-** **:**:**
NCH Agent Remark :Advice to wait for revert from concern authority in http://grievance.To know more about the time limit for the redressal, please visit https://consumerhelpline.gov.in/about-portal.php ... You may file a case at the designated Consumer Commission online. Please visit https://edaakhil.nic.in/edaakhil/faces/login.xhtml.
Remark Date :****-**-** **:**:**
Grievance Updated Details :Consumer facing this issue from * month but they did not provide the solution .
Updation Date :****-**-** **:**:**
NCH Agent Remark :Advice to wait for revert from concern authority in http://grievance.To know more about the time limit for the redressal, please visit https://consumerhelpline.gov.in/about-portal.php
Remark Date :****-**-** **:**:**

Company Remark :We will revert on it.

Remark Date ****-**-** **:**:**