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Blinkit - Defective Product Delivered

Narasimhan Parth filed complaint against Blinkit on Dec 9, 2024

I purchased this item, Sona Masuri Raw Rice * kg on *nd December **** and found it to be below standard and a wrong product. The description days it's **-** months old but doesn't seem to be so but a new rice as it cooks soggily and not consumable. I raised the complaint in your app but it says " window closed" . It's unfair to close the window as rice is not a perishable item like oranges or apples.
My email to them had a negative response.
Blinkit doesn't have a customer service phone number, very pathetic service.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Blinkit

101

Total Complaints

71

Total Resolved

70.30%

Consumer Satisfaction

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