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Dress berry - Defective piece not getting refund

Manasa filed complaint against Dress berry on Nov 10, 2020

Ordered dressberry handbag in sale for *** rs which looked ok after delivery but once opened it for use, it started losing the leather from day * and zip also was lost. Found the tag and immediately placed return.
They delivered some old stock I suppose and which will need refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Dress berry

4

Total Complaints

2

Total Resolved

50.00%

Consumer Satisfaction

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