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Truebil (paix Technology Pvt Ltd.) - Defective faulty product

Abhijit Sengupta filed complaint against Truebil (paix Technology Pvt Ltd.) on Jul 2, 2019

Just for your record, I took my car to the prescribed workshop on March **, ****, to get the list of issues fixed and I met Truebil representative Mr Sanjay to inspect the car. However, I was advised to bring my car back to the workshop on March **, ****, seeing back to back to holidays on account of Holi.
Please note that I have already done additional servicing of worth rupees ****/- apart from what Truebil approved for the existing issues but unfortunately not enough. There are still some major issues persist and may require more money to fix them for a safe drive ahead.
Major Fault:
*. Vibration
*. Air Conditioning
*. Noise with Clutch (*,* & *rd Gear)
Minor Work
*. Music System
*. Noise from Break paddle
*. Wiper damaged
*. Central Locking system
*. The shock absorber or Ball Joints

Above observation of faults with a car which has been rated above *.* and above in portal is really disappointing. I’m going to take my car back to the workshop again on **rd and hoping to have my problems resolved with this visit.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Truebil (paix Technology Pvt Ltd.)

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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