Loading...
Neha Singh filed complaint against Ather Energy on Feb 1, 2026
I purchased a brand new Ather Rizta scooter on ** January **** from Ather Experience Centre, Rewa Madhyapradesh.
The scooter failed completely the very next day after delivery (** January ****) while on the road. It was taken to the service centre via RSA, where they initially assured it would be fixed in **-** minutes.
However, it has now been more than * days at the service centre with no resolution. The service team has been working continuously for more than * days, but they are unable to clearly explain what the actual problem is or provide any ETA for when it will be fixed.
This is clearly a manufacturing defect in a brand-new vehicle that became unusable immediately after delivery. Repeated disassembly over more than * days is compromising the scooter's original quality and integrity, which I find completely unacceptable.
This has caused significant hardship with no alternative transport for daily commuting and work.
I have already emailed Ather customer care multiple times with no satisfactory response.
I reject this scooter and demand:
Full refund of the invoice amount + compensation for inconvenience, or
Immediate replacement with a new, untouched unit.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
I have purchased Ather *** X Pro Pack on **th May ****. I took the delivery on *th May and booked on **th April. Ather given me wrong scooter. The model which is given to me has Ather *** Plus specification the sof...
Poor quality of Brakepad
The company doesn't have enough service centre and give customer a ** or more day lagging service slot. If we are late on service slot the customer should wait for another ** more days. This is serious issues facing...
Still, I haven't received any refund! This is so unfair. I have waited almost * months and you said you will provide within * months. This is not at all tolerated. I am in urgent need and I can't keep on waiting fo...
I HAVE PRE-BOOKED ATHER ENERGY EV VEHILE ON ** MAY **** FOR **** RS (ORDER ID ******) IN ATHER ENERGY WEBSITE AND CANCELLATION DONE ON **-**-**** AND CANCELLATION CONFIRMED ON **-**-**** . STILL MY REFUND IS NOT PRO...