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Maxbhi.com - defect item delivered

Bheemappa Bandikeri filed complaint against Maxbhi.com on Jan 29, 2022

I have been cheated by maxbhi.com for the order no.*******. The product which they have sent is not original and doesn't support finger print for my vivo v** mobile. And once screen is locked I am not able to see the screen for unlocking it becomes totally dark. Even I am not able to recive any call when it is locked and screen becomes dark It is a local footpath item which is available for Rs.**** and available nearby mobile services centres for Rs.**** to ****. But I have paid Rs **** to them for this cheap item.
I have paid Rs.*** in nearby shop for installing it.
I have requested for replacement as per Maxbhi.com instructions. But they are telling they can't accept it as it is installed on the Mobile. And it is idiotic reply that how will I come to know whether it is working or not unless it is installed on Mobile.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Maxbhi.com

37

Total Complaints

18

Total Resolved

48.65%

Consumer Satisfaction

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