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Home > Complaints > Dead faulty laptop

Dell Inspiron 5402 - Dead faulty laptop

Sylvia Rebelo filed complaint against Dell Inspiron 5402 on Jan 14, 2021

I had purchased the Dell Inspiron **** laptop online through Dell India directly and received the laptop on *th January ****. After * days the laptop went dead. I've been complaining to Dell Tech Support Team and they confirmed that the motherboard is dead. I have been asking for a replacement and they said ** days. I don't want another Dell laptop now considering the poor service received. I want a refund for this at the earliest. Please help me get my refund.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Dell Inspiron 5402

2

Total Complaints

1

Total Resolved

50.00%

Consumer Satisfaction

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