Amezon online shopping - Damge itm recived

Subject: Request for Resolution: Return Verification Issue for Order ID ***-*******-*******

Dear Sir/Madam,

Thank you for your response regarding my complaint about the defective product associated with Order ID ***-*******-*******.

I acknowledge that a return was initiated for the product; however, I was informed that the return verification failed during the pickup process. Unfortunately, I was not provided with any details regarding why the verification failed. As a customer, I followed all instructions provided and expected the return to proceed smoothly.

While I understand that your platform serves as an intermediary, I trusted your marketplace to ensure a seamless purchase and resolution process. I request your assistance in:

*. Clarifying the reason for the return verification failure.


*. Providing a clear course of action to resolve this matter and complete the return process.



I believe it is reasonable to expect support from your platform in mediating this issue with the third-party seller to ensure a satisfactory resolution.

I look forward to your prompt response and resolution of this matter. Please do not hesitate to contact me for any additional details required.

Thank you for your attention.

Sincerely,
[Aaru ]
[Contact] **********