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Firstcry - Damaged product

Neethu Unnikrishnan filed complaint against Firstcry on Dec 5, 2022

I have ordered luvlap high chair on November **,**** and delivered by November **.but the item received was a damaged one. So i was opted replacement and again the product was delivered with lot of damages. This time i have register complaint with their customer care but the response is not at all satisfying. Its almost completing no refund no compensation.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Firstcry

26

Total Complaints

12

Total Resolved

46.15%

Consumer Satisfaction

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