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Zoom Car India Pvt Ltd - Damaged car

Manka Behl filed complaint against Zoom Car India Pvt Ltd on Nov 24, 2021

We hired a zoom car from Chennai to Pondicherry. The car we got was in a pathetic condition. Despite complaints, the company didn't change the car. Things became so risky when one of the front tyres bursted in the middle of highway. We have been stuck since an hour and the call centre agents told us to find a mechanic nearby. This is a safety issue. The company is playing with the lives of citizens.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Damages for loss and agony

Zoom Car India Pvt Ltd

52

Total Complaints

17

Total Resolved

32.69%

Consumer Satisfaction

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