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Cadbury dairy milk silk - Dairy Milk is rotten and smelly

Himanshu Jain filed complaint against Cadbury dairy milk silk on Oct 8, 2022

I had ordered dairy milk silk heart edition for my sister in order to gift her but when she opened it, it was all smelly and had some kind of bacterial growth on it.
Now I ask who would have been responsible had she eaten that and how is it acceptable to not meet basic health standards when the product is expired.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Damages for loss and agony

Cadbury dairy milk silk

9

Total Complaints

7

Total Resolved

77.78%

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